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MIAOGIC Customer Care

Privacy Policy

Effective date: 23 October 2026

Who is responsible

Miaogic服装店, trading as MIAOGIC, operates this store. Business location: Hong Kong. Online-only store; no physical retail shop, walk-in collection or in-person returns.. For privacy questions or rights requests, contact miaossedu@gmail.com.

Information we collect

  • Account and contact information you provide, such as your name, email address, telephone number and authentication information.
  • Billing and delivery addresses, cart contents, order details, customer service messages and return or refund requests.
  • Payment references, transaction status and limited payment information returned by our payment provider. Full card numbers and card security codes are entered in Stripe's payment fields and are not stored by this storefront.
  • Technical information needed to operate and protect the store, including browser and device information, IP addresses and essential session identifiers.

Why we use information

We use customer information to operate accounts, process and deliver orders, provide support, handle returns and refunds, protect against misuse and maintain required business records. Where relevant data protection law applies, the legal bases are performance of a contract, legal obligations and proportionate legitimate interests in store security and service operation. Optional activities that require consent will only take place with the required consent.

Service providers and disclosures

We share information necessary for the service with payment processors, hosting providers and delivery providers. We may also disclose information where legally required, to protect legal rights, or to advisers subject to confidentiality. We do not use customer data for third-party advertising in this storefront. Stripe processes payment and fraud-prevention data under its own privacy notice at Stripe Privacy Policy.

Cookies and similar technologies

  • _medusa_cache_id identifies the storefront cache session and is set for up to one day.
  • _medusa_cart_id remembers a shopping cart and _medusa_jwt maintains an account sign-in; these cookies are set for up to seven days. Signing out or completing a cart can remove the relevant cookie earlier.
  • Stripe may use its own technologies to provide secure payment fields and fraud prevention. See Stripe's privacy and cookie notices for its practices.
  • You can manage cookies in your browser. Blocking essential cookies can prevent sign-in, carts and checkout from working. This storefront currently has no separate advertising or audience analytics integration.

Retention

We retain information for as long as necessary for the account, order, support or security purpose for which it was collected, and longer where applicable accounting, tax, dispute or other legal obligations require it. We delete or de-identify information when it is no longer needed. You can request details about retention for your records through our support contact.

International processing

The store is operated from Hong Kong. Hosting, payment processing and related service providers may process information in other countries. Stripe explains its processing locations and practices in its privacy notice. Applicable requirements for international transfers continue to apply; contact miaossedu@gmail.com to request information about the processing locations and safeguards relevant to your information.

Your choices and rights

Depending on applicable law, you may request access to, correction of or deletion of your information, restriction of processing, portability, or object to certain processing. You can withdraw consent for processing that relies on consent. Some records must be kept to meet legal requirements. We may need to verify your identity before acting on a request. You may also complain to the competent data protection authority.

Security

We use HTTPS for connections to the store and Stripe-hosted payment fields for card entry. Access to customer information is limited to the operation and support of the store. No internet service can promise absolute security; do not send card details or passwords to customer support.

Updates and contact

Changes will be published on this page with an updated effective date. Contact: miaossedu@gmail.com.